How we look after your information.
This policy explains what information we collect from the people and organizations that use our site and tools.
Short summary of this policy
This is a summary, written to be quick to read. It is not a substitute for the full policy set out below.
- We collect information about organizations, not about patients.
- We use it to measure how far the toolkit reaches and to improve it.
- We never collect patient names, health records, or any other patient data.
- You can ask to see, correct, or delete your account information.
The Empathy in Medicine Initiative (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and tools.
What we collect: organization information only.
This is the full list:
- Organization name and type
- Your role within the organization
- Estimated number of tool users
- Country/region (optional)
- How you heard about us (optional)
- Account information (name, email)
The toolkit is for clinicians and educators. No patient names, no health records, no identifiers. Nothing about an individual patient ever touches our servers.
No patient data. Ever.
None of these things touch our servers, not in aggregate, not in logs, not at all:
How we use the information.
We use organization-level data to:
- Measure the reach and adoption of empathy tools
- Improve our resources based on aggregate feedback
- Communicate important updates about the toolkit
- Generate anonymized reports on tool usage
How we protect your information.
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
The other companies we rely on.
We may use third-party services for hosting and analytics. These services have their own privacy policies. We encourage you to review them.
Your rights: what you can ask of us.
You may:
- Request access to your account information
- Request correction of inaccurate data
- Request deletion of your account
- Opt out of non-essential communications
Questions? Write to us.
For privacy-related questions or requests, write to [email protected]. A real person reads it.